FAQ

Frequently Asked Questions (FAQ)

1. How should I use the skincare products from Glow Morphic?
Each product comes with specific usage instructions on its packaging. Generally, apply products to clean skin. For the best results, choose products that suit your skin type. Detailed usage information is available on each product page.

2. What ingredients are used in your products?
Glow Morphic focuses on natural, effective ingredients that cater to your skin’s needs. Our products are formulated with powerful components such as hyaluronic acid, vitamin C, peptides, and botanical extracts. All ingredients are dermatologically tested.

3. Are your products suitable for all skin types?
Yes, Glow Morphic products are designed to be suitable for all skin types. We offer specific formulations for dry, oily, combination, and sensitive skin. You can find recommendations for your skin type on the individual product pages.

4. Do your products contain parabens or sulfates?
No, Glow Morphic products are free from parabens, sulfates, and harmful chemicals. We prioritize skin-friendly, vegan, and cruelty-free products.

5. When will I receive my order?
Orders within the UK and internationally are generally delivered within 7-10 business days, depending on the destination country. You will receive regular updates on your order status.

6. Can I return a product?
Yes, you can return products within 30 days of receiving your order. The product must be unused and in its original packaging. For more details on our return and exchange policy, please contact customer service.

7. Will your products cause allergic reactions?
All of our products are dermatologically tested, but everyone's skin is different. We recommend performing a patch test before using a new product. If you experience any irritation, stop use and consult a healthcare professional.

8. Are your products cruelty-free?
Yes, all Glow Morphic products are cruelty-free (never tested on animals) and vegan.

9. What payment methods do you accept?
We accept credit cards, debit cards and other secure payment methods. All payments are processed securely.

10. How can I stay updated on new products or promotions?
Follow us on social media for the latest updates, or subscribe to our newsletter for skincare tips and exclusive offers. If you have any questions, feel free to reach out to our customer service team.